Refund Policy

At Little Treasure Box, customer satisfaction is our priority. We want you to be completely happy with your purchase, but if you're not, we offer a clear and simple return process.

Returns

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your order.

To be eligible for a return, the item must meet the following conditions:

• Unused, unworn, and in original condition
• Original packaging with tags attached
• Accompanied by a receipt or proof of purchase

To begin a return, please contact us at LittleTinyStudio.ca@gmail.com. Once your return is approved, we will provide a return shipping label and detailed instructions. Please note that items returned without prior approval will not be accepted.

Damaged or Incorrect Items

We encourage you to inspect your order upon arrival. If the item is damaged, defective, or incorrect, please contact us immediately at LittleTinyStudio.ca@gmail.com, so we can resolve the issue promptly. We will evaluate the situation and either replace the item or offer a full refund, depending on the circumstances.

Non-Returnable Items

Certain items are not eligible for return, including:

• Custom or personalized items
• Magent Machine Starter Kits
• Printing Templates
• Perishable goods (e.g., food, flowers, plants)
• Personal care items (e.g., beauty products, hygiene items)
• Hazardous materials or flammable liquids

If you have questions or concerns about a specific item, please contact us before purchasing.

Exchanges

For exchanges, the quickest method is to return the original item and place a separate order for the desired replacement. This ensures you receive the item you want without delay.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved. If approved, a refund will be issued to your original payment method within 10 business days. Please be aware that processing times may vary depending on your bank or credit card provider. If more than 15 business days have passed since we’ve approved your return, please contact us at littletinystudio.ca@gmail.com.

You can always contact us for any return questions at littletinystudio.ca@gmail.com