Returns & Exchanges

Thank you for choosing Little Treasure Box. Each item is personalized and made just for you, so please review your order details carefully before placing your order.

Personalized Items

Because each item is custom made, we’re unable to accept returns or exchanges on personalized orders.

This includes items made with custom photos, names, dates, wording, locations, designs, or other personalized details.

Damaged or Incorrect Items

Please inspect your order when it arrives. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery so we can help make it right.

Please include your order number, a clear photo of the issue, and a brief description of what happened.

Order Changes & Cancellations

If you need to make a change or cancel your order, please contact us as soon as possible.

Once your order has entered production, changes or cancellations may no longer be possible.

Questions?

If you have any questions about your order, please contact us at hello@littletreasurebox.ca and we’ll be happy to help.