Shipping Policy
At Little Treasure Box, every order is handled with care, experience, and attention to detail. With over a decade of experience in custom photo products and a strong foundation in consumer protection practices, we’re committed to transparent, fair, and customer-friendly shipping policies.
📦 Processing Times
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Custom Photo Products
All photo magnets and personalized items are made to order. Production typically takes 2 business days before shipping. We believe in quality craftsmanship, and we’ll never rush something that’s meant to last.
🌍 Shipping Destinations
We ship to Canada, US, UK, Australia, Belgium, Brazil, Ireland, Greece, Germany, France, Ireland, Japan, New Zealand
- US&CA → Flat Rate: $8.99 CAD/USD
- Worldwide Shipping If your country isn’t available at checkout, please email us at hello@littletreasurebox.ca and we’ll do our best to accommodate.
⏱️ Estimated Delivery Times
- Canada: 2–10 business days
- USA: 4–12 business days
- Worldwide Shipping: 8-20 business days depending on location and customs
📦 Order Tracking
You’ll receive an email confirmation with a tracking number as soon as your order ships. If you don’t see it, please check your spam/junk folder. You can also reach out to us directly if needed.
❗️Delays, Lost or Damaged Packages
While we ship through reliable carriers, delays may occur due to weather, customs, or carrier backlogs especially during peak seasons. We are not responsible for delays once the package leaves our facility.
Lost or damaged package?
Contact us within 7 days of delivery (or expected delivery). We will help investigate and work toward a fair resolution.
💬 Support
We’re a small business with big heart. If you ever have questions about your shipment, just email us at:
📧 hello@littletreasurebox.ca
We’re here to help with honesty and real support, not bots.